VoIP in India

Interesting Article in Hindustan Times about VoIP in India (also covering TringMe) :

India on the VoIP Wagon

Let me share some more views on this.

Although, operators like BSNL and MTNL are opening up to embrace VoIP, the tax and fee structure required by TRAI and operators make it difficult to provide VoIP services at a competitive rate. For e.g. DoT charges an additional 12.5% service tax on total charges which is relatively very high when compared around the world, makes it difficult for an Indian company to really provide world-class service at a competitive pricing, especially when a user have alternate option. What would DoT do if user directly buys credit from companies operating in US/Europe which will turn out to be lot cheaper compared to buying from India when 12.5% service tax is added ? There is certainly no advantage for either Indian VoIP companies or DoT as both will loose revenue.

To make VoIP really “affordable” for companies established in India, a revolution similar to the celluar revolution in India – ‘world’s best per min charges’ – is necessary. From a technical point of view, there are companies in India which can claim a stake to provide complete infrastructure which is the best amongst the world. It is interesting to know that while most companies in world like Gtalk, Skype, or TringMe provide inter-user VoIP communication for free, BSNL/MTNL charges 10 paise per user-to-user VoIP minute (PC-to-PC) which is extremely uncompetitive. As we can see from Puneet’s excellent article, market potential is immense and can really take off if done well.

India is amongst the top 5 counties in the world to use Smartphones. Hence, if done well, Mobile VoIP can become an extremely affordable, lucrative and convenient technology in India. Companies like TringMe are bringing in Mobile VoIP support for Smartphones so that one can use VoIP during travelling or on road and not just when one is in front of a PC. This has the potential to change the market dynamics in countries like India and China where mobile device penetration carries a huge momentum.

Disclaimer: I have active role and personal stake in TringMe

9 Comments

RajivNovember 26th, 2007 at 6:47 am

congrats on the coverage.

GeorgeNovember 26th, 2007 at 11:42 pm

It is interesting to know that while most companies in world like Gtalk, Skype, or TringMe provide inter-user VoIP communication for free, BSNL/MTNL charges 10 paise per user-to-user VoIP minute (PC-to-PC) which is extremely uncompetitive.

TNovember 30th, 2007 at 4:06 am

yusuf,

your blog template seems to have some issue. the blog.motiwala.com page, appears all dark to me. if i click on the article, the white division background appears

Jigar ShahDecember 4th, 2007 at 2:30 am

Its really cool to see TringMe…It rocks. But I don’t see India in country code list …? So i cannot use this widget when i am in india ?

AnkitMarch 27th, 2008 at 3:56 pm

Well, the article is very interesting! Do you know the call centres or BPOs in India, what kind of telephone system do they use? Also how?

jerryflowerJuly 11th, 2008 at 2:10 am

It is really interesting to know that, why the call rates are higher in India. World’s most telecommunication companies are providing free user to user service, but in India people have to pay.
______________________
jerry

[...] VoIP in India [...]

Philippine OutsourcingFebruary 4th, 2010 at 12:57 am

This is a pertinent post. VoIP is getting wide popularity and is transferring into the telephone of the future. The greatest attraction of VOIP is that it offers very low costs for any unlimited calls. People are always worried about their monthly telephone bills. Well, with the advancement of VOIP, they can cut short their monthly call bills. A great advantage of VoIP is that it works similar to email. If you have a very high speed Internet connection or a land phone connected to an Analog Telephone Adapter (ATA), you can make any long distance calls at very cheap rates. There are many VOIP service providers who offer unlimited long distance calls for a cheap monthly fee. No fear of making long distance calls, no surcharges and no fear of telephone bills; this is what makes VoIP the telephone of the future.

- Jaime

zaheer palakkalJune 20th, 2010 at 5:08 am

Hi Yusuf,
is mobile voip (mobile/smartphone to landline or other voip numbers) allowed in India? i was under the assumption that the current regulations do not allow for gateway cross over traffic(voip to landline or vice versa) is still not allowed here?
Also any idea where i can find info on how the govt deals with voip calls (to landlines or voip phones) made from smartphones on wifi network?

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